Returns and Complaints

RETURNS

If the purchase is not  appropriate or you just changed you mind it is lawful to return the product within 14 days. The intact product with filled form of return and purchase document should be sent on the address

PromoTrading sp. z o.o.
with the note ByWroblewska.com
95-050 Konstantynów Łódzki
Legionów 10a lok.12

Within 14 days your money will be returned. Download the return form to print.

COMPLAINTS

When the Product is defective you should inform us as soon as possible. Defective product  with the filled form of complaint and the purchase document should be sent on the address:

PromoTrading sp. z o.o.
with the note ByWroblewska.com
95-050 Konstantynów Łódzki
Legionów 10a lok.12

The complaint will be consdered within 14 days. Download the complaint form to print.

ELECTRONIC FORM

To return or complain you can also fill the electronic form. In that case you do not have to send the printed form. You should only send the purchase document.

    Purchase date:
    Return/complaint?
    Add file:

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